Harsha's work


Learner's Journal - 20.03.19

What is the most important thing I want to achieve today?

Feel confident and comfortable with making sales calls.

Things I learnt today

  • Why is it important to not be late? When you’re late, you owe the other person time, since you took it away from them. Doesn’t matter if you apologise, you now owe them, and it will be impossible to lead the conversation.

  • Before revealing information, think of the consequences. The right course of action might be to withhold information. Try to avoid oversharing.

  • Ask the question of 80/20. Use your objective metrics as a benchmark - find all the ways in which you can achieve a certain metric. Then keep only the exact action plans you require to achieve it. Forget the rest.

  • Spend more time to scope things out, it will help with lateness

Things I could do differently to make the day better

  • Give myself more time at the end of the day to wind down. I am not at 100% when I am tired and mentally drained.

  • Arrive 10 mins early for meeting.

  • Include specific data and action plans in my thinking and planning.

Things I did well today

  • Closed a sale! Used learnings to be prepared for the meeting, scope out the timeline, and avoid cost negotiation.

  • Left a gap in my today’s calendar for changes. Could finish tasks earlier and get more done than I had initially.

Three things I want to concentrate on doing tomorrow

  • Making 3 contacts in the networking meeting.

  • Filling in my skills gathering plan into my actionable tasks for the next couple months.

  • Finishing my email doc

What am I grateful for?

For my thick skin.

#Skillgathering - learnings

Reading: How to reach the unreachable, get the ungettable, and dominate your inbox. By Ramit Sethi

  • UNODIR, or “UNless Otherwise DIRected". EG -
    Hi guys,
    Unless there’s a STRONG reason not to launch, I’ll be launching the new FAQ tomorrow at
    11am. We’ve added the last fles, checked the links to ensure they’re working, and we’re
    ready to go.

  • Stay in touch - send quarterly updates by email. In general, send relevant notes from your meeting, interesting industry stuff you came across, notes from conversations you had that would be interesting to him...anything that shows you’re thinking about him and offering him
    valuable information.

  • If you're not looking for a reply, say so

  • Failure of the Last Mile. Don't screw up the logistics - work around their schedule. Wide/Narrow Formula. Be explicit that you can work around his schedule and meet anytime -- but help him decide by suggesting specifc times. For example, you might say, “I’m totally free on Monday and can accommodate your schedule. How does 3 PM work?”

  • The best way to break through a busy person’s inbox is to get introduced through a trusted referral.

  • That’s right. Take up the whole subject line. When it comes to email marketing, the best subject lines tell what’s inside, and the worst subject lines sell what’s inside.

Harsha P